
Provider Webinars

Please join Health Net for an educational webinar on: Long Term Care Provider Office Hours
Who should attend?
SNFs, Subacutes, ICFs
About this Webinar:
Beginning in 2026, MCPs are required to host a quarterly Office Hours webinar for eligible LTC Network Providers to share updates on LTC-related policies and procedures and address provider questions on topics such as payment and coverage, claims processing, provider resolution processes, and care management.
Webinars must allow live provider participation and Q&A by phone and/or web conference. MCPs must notify providers and post webinar details and joining instructions on a public website at least 30 days in advance. Additional guidance may be issued by DHCS regarding webinar timing, content, and duration.
Training Objectives:
1. Identify key LTC policies and procedures impacting network providers.
2. Describe MCP requirements for quarterly LTC Office Hours webinars.
3. Recognize updates related to payment, claims, provider resolution, and care management processes.
4. Apply webinar information and resources to support compliance with LTC program requirements.
5. Engage in live Q&A to clarify LTC policy and operational questions.
When:
Attend one or more sessions by clicking the Register button below:
September 16, 2026 @ 3:00 – 4:00 P.M. PST
October 21, 2026 @ 3:00 – 4:00 P.M. PST
January 20, 2027 @ 3:00 – 4:00 P.M. PST
April 21, 2027 @ 3:00 – 4:00 P.M. PST
July 21, 2027 @ 3:00 – 4:00 P.M. PST
October 20, 2027 @ 3:00 – 4:00 P.M. PST
Questions
For questions about this webinar, please email:
